About HostiMatic
Powering Digital Success Through Reliable Hosting
Established in 2018, Hostimatic has quickly emerged as a trusted hosting partner for over 7500 websites across 23 countries. We combine technical excellence with human-centered support to deliver hosting solutions that empower businesses of all sizes to thrive online. Our foundation is built on innovation, reliability, and a genuine commitment to our clients’ success.
Our Mission
At Hostimatic, we exist to empower businesses and creators with the reliable hosting infrastructure and expert support they need to succeed online. We believe in making high-performance hosting accessible to everyone—from small bloggers to enterprise organizations
Our Core Values
- Technical Excellence
We relentlessly pursue innovation and technical perfection. Our infrastructure leverages cutting-edge technology and continuous optimization to deliver exceptional performance for every website we host
- Human-Centered Support
While we embrace automation where it enhances efficiency, we believe technical challenges require human solutions. Our support team consists of real experts—not bots or script-readers—who genuinely care about your success
- Transparent Reliability
We believe in honesty in all aspects of our service. From our 99.98% uptime guarantee to our clear pricing structure with no hidden fees, transparency is the foundation of every client relationship
- Client Success Partnership
We measure our success by your success. Beyond providing hosting, we see ourselves as partners in your growth journey, offering resources, guidance, and solutions tailored to your unique needs
Why We're Different
What truly sets Hostimatic apart in the crowded hosting marketplace
Performance Excellence
Our optimized server infrastructure delivers page load speeds up to 40% faster than industry averages. With strategically located data centers worldwide, we ensure your content reaches users quickly regardless of location.
Security By Design
Security isn't an add-on at Hostimatic—it's built into everything we do. From advanced DDoS protection and automated backups to malware scanning and our SOC 2 certification, we implement multiple layers of protection for your data and applications.
Human-First Support
Our support team is available 24/7/365 through live chat, phone, and email, with an average response time of just 2-5 minutes. Every support agent undergoes rigorous training and certification to ensure they can solve complex technical issues quickly and effectively
Sustainable Technology
We're committed to reducing our environmental impact. Currently, 50% of our infrastructure is powered by renewable energy, with a goal to reach 100% by 2027. Our energy-efficient data centers use advanced cooling systems that minimize resource consumption.
Transparent Pricing
No hidden fees, no confusing terms, and no unexpected price hikes at renewal. We offer a 30-day money-back guarantee on all hosting plans, allowing you to try our services risk-free
Our Commitment to Customers
Exceptional Support
Our support philosophy is simple: be there when you need us, how you need us. We offer:
- 24/7/365 technical support via live chat, phone, and email
- Average response time of under 2-5 minutes
- Support staff who are certified hosting specialists, not script readers
- Comprehensive knowledge base with step-by-step guides
- Regular webinars and training sessions for clients
Our Guarantees
We back our services with promises we keep:
- 99.98% uptime guarantee
- 30-day money-back guarantee
- Free website migration
- Regular backups included with all plans
- Transparent pricing with no hidden fees
Our Team Members
Md Badsha
Hridoy Hasan
Usman Khan
Director
Our Tech Stack
Legal info:
Trade License No: TRAD/DSCC/019827/2021